INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1: How do I place an order online?

To place an order, select the item you want to purchase and click on the "Add to Cart" or "Buy Now" button. Follow the prompts to complete the checkout process, providing shipping and payment information.

2: What payment methods do you accept?

We accept various payment methods, including credit/debit cards and sometimes other online payment options like Easypaisa, Jazz Cash and Cash on delivery. Check the available payment methods during checkout.

3: Is my personal information secure?

Yes, we take your privacy and security seriously. Our website employs encryption and other security measures to protect your personal information. For more details, please refer to our privacy policy.

4: What are the shipping options?

We offer various shipping options, including standard, expedited, and sometimes express delivery. The available options and estimated delivery times can be found during checkout.

5: How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS (if provided). Use this tracking number on the carrier's website to monitor the delivery status.

6: Can I change or cancel my order after placing it?

It depends on the order's processing status. Contact our customer support immediately to inquire about changes or cancellations. Once an order is shipped, we might not be able to modify it.

7: What is your return policy?

Our return policy varies based on the type of product. Generally, you have a certain number of days to return the item in its original condition for a refund or exchange. Check our website's return policy section for more details.

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